Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly:
- Account information (name, email, password)
- Seller profile information (business name, address)
- Order information (shipping address, purchase history)
- Communications with our support team
2. How We Use Your Information
We use your information to:
- Process transactions and send order updates
- Provide customer support
- Improve our platform and services
- Send marketing communications (with your consent)
- Prevent fraud and ensure security
3. Information Sharing
We share your information with:
- Sellers (to fulfill your orders)
- Payment processors (Stripe)
- Shipping providers (to deliver orders)
- Service providers who help operate our platform
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data. Payment information is processed securely through Stripe and never stored on our servers.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data
6. Cookies
We use cookies to maintain your session, remember preferences, and analyze platform usage. You can control cookies through your browser settings.
7. Australian Privacy Act
We comply with the Australian Privacy Principles under the Privacy Act 1988. For complaints, contact the Office of the Australian Information Commissioner.
8. Contact
For privacy inquiries, contact us at privacy@madebuy.com.au